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Ticket Operations Coordinator

Position: Ticket Operations Coordinator

The Company

Founded in 2007, The Ticket Group is a pricing and distribution platform focused in the $26B live entertainment ticketing industry, allowing teams and venues to distribute their tickets to the right people at the right price and at the right place. The company is currently experiencing rapid growth and transitioning from its early stage phase to a high growth enterprise.

The Ticket Group is a young, fun and fast paced organization looking for people who are innovative, think for themselves and question everything!

The Opportunity

We are looking for a self-motivated, hands on team player looking to learn and grow within the Ticketing Industry. Reporting directly to the Director of Operations and Product, this position plays a critical role to the success of The Ticket Group. In this role, you will assist in maintaining all processes and procedures related to the listing and fulfillment of inventory.  The Ticket Operations team is also responsible for working directly with client venues or teams to troubleshoot any issues pertaining to the delivery of tickets. The position requires strong communication skills, working as a team, excellent time management, and a willingness to overcome obstacles.

Key Responsibilities: 

  • Maintain all processes related to listing inventory 
  • Use and learn all internal and third-party products
  • Coordinate and assist in any ticket office projects such as mailing, invoices, etc.
  • Follow departmental goals, objectives, and priorities
  • Maintain the relationship and communication between departments 

Skills and Characteristics:

  • You are innovative, think for yourself, and question everything
  • Excellent organizational and multi-tasking skills
  • High sports IQ (not required, but definitely a plus!)
  • Passionate about technology
  • Strong attention to detail 
  • You are a collaborative, hardworking, problem solver
  • You don’t understand 9 to 5 (flexible schedule required: including nights, weekends, and holidays)
  • You are way above average, and only want to work at a place that is nowhere near average


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